Coronavirus Disease (COVID-19) Information
As the COVID-19 situation evolves, Community Services has been closely monitoring information on COVID-19 as released by the Public Health Agency of Canada and other local and regional public health authorities. Recognizing the impacts of the rapidly changing COVID-19 health situation on our community, we have carefully considered ways to keep our clients, volunteers and staff safe and have taken the difficult decision to close our physical office spaces until this crisis has been averted. All services will continue virtually and/or with phone support.
Please continue to call reception at 604.467.6911, where our receptionist will be regularly checking messages and will transfer you to the appropriate staff member.
Keeping Kids Safe Online While Out of School
With school closures due to COVID-19, children who are at home may have more unrestricted time online. Services such as the RCMP and Halton Regional Police have already reported concerning trends in the past week.
The Canadian Centre for Child Protection, through its program Cybertip.ca, is urging families to have conversations about internet safety and to work together to implement strategies that ensures everyone’s digital well-being.
More information on what parents need to be aware of and what parents can do is available here.
Amidst the coronavirus outbreak, People’s Law School has created a helpful list of FAQs on work, home, money, consumer, business, and courts. They are updating regularly as things are changing. https://www.peopleslawschool.ca/everyday-legal-problems/health/coronavirus/coronavirus-your-legal-questions-answered
The section on money & debt is informative and offers information such as:
- BC Hydro customers can ask to defer payments or access grants to help pay their hydro bills.
- Fortis BC is offering flexible payment options and waiving late payment fees for gas and electricity bills. And they won’t cut off anyone during the crisis.
- ICBC customers can ask to defer monthly payments for up to 90 days with no penalty.
How to respond effectively to the Corona crisis by Dr Russ Harris, author of The Happiness Trap
We understand that many people in our community have concerns about the spread of Coronavirus disease, so we are providing the information below for precautionary and information sharing purposes. It is important to know the facts. Visit the health agencies’ websites for accurate and up-to-date information. They also offer the information translated into other languages.
What you can do
Take the usual precautions to prevent regular cold or flu viruses during the cold and flu season. This includes:
- Good hygiene: Wash hands with soap and water, cover your mouth and nose when coughing or sneezing (such as coughing into your elbow or using a tissue) and stay home when you are sick.
- Masks are not recommended as protection. Surgical masks are not designed to protect the wearer from becoming sick. They may cause you to touch your face more often, which may be worse than not wearing a mask.
- If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment.
For more information and updates please visit one of the websites below. Translated information is available on the Fraser Health website and the Healthlinkbc website.